iLab Achieves ISO9001:2015 Certification

iLab Solutions Ltd, the independent FPLC service specialist, has earned its ISO 9001:2015 Quality Management Systems certification effective immediately.

The certification reflects iLab’s dedication to delivering customer satisfaction, quality and technological excellence by applying the highest standard of quality assurance throughout all its procedures.

Quality assurance is the responsibility of every iLab employee,” said James Bull, Managing Director. Our mission has always been to deliver high quality, reliable, and independent service to the FPLC market. At the same time, we are committed to providing the best customer service possible. Adhering to the principles of ISO9001 has helped iLab define and implement a robust system that is repeatable and measurable”.

iLab’s ISO 9001:2015 certification was awarded by BM Trada, a UKAS accredited Certification Body. iLab’s certification applies to its headquarters in Milton Keynes which houses its testing and repair facilities, as well as client-facing and back-office teams. The official scope of certification covers the service, maintenance, support and repair of analytical protein purification instruments (FPLC).

The ISO 9001:2015 Quality Management Systems certification is made up of seven Quality Management Principles (QMPs): Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-based Decision-making, and Relationship Management. ISO 9001:2015 certified companies must continue to fulfill the strict guidelines pertaining to the processes involved in each of these categories to retain certification.

James reflected that since launching iLab in 2014, achieving ISO9001 certification has been a key personal ambition that has now been realised through the dedicated teamwork of the iLab team. “Achieving this certification has only been possible through the hard work, commitment and expertise that our employees have invested in building and maintaining our reputation for service excellence” he said. “In earning this certification, we are driven not only to adhere to our already high-quality assurance standards, but to continually improve upon them.”