Who are iLab Solutions and What Do They Do?
iLab Solutions Ltd are a Milton Keynes based company founded in 2014 and are the leading UK-based company specialising in FPLC (Fast Protein Liquid Chromatography) separation systems, from bench to full production capacity.
We offer unrivalled service and support for AKTA™ Systems By Cytiva (formerly GE Life Sciences) and are trusted by a large global customer base.
Our experienced engineers and a full inventory of industry proven instrument spares mean we can be responsive to your needs and maintain a first-fix response. Our mission has always been to deliver high quality, reliable and independent service to the FPLC market, and our commitment to quality means that you can rely on us to keep your critical lab equipment running.
We offer a number of services to suit your needs including AKTA service, repair and support plans, Biacore servicing, repair and support, column repacking, as well as free customer assistance and technical support. So should our business cater to you, please contact us and we'll be happy to speak with you about anything you and your laboratory needs.
What is Chromatography and FPLC?
Chromatography is a laboratory technique that separates complex mixtures into their individual components by passing them through a stationary phase (fixed substance such as solid silica or liquid film) carried by a mobile phase (liquid or gas).
This separation system allows scientists to identify, analyze, or purify different substances for the purpose of use in food science, medicine, and environmental analysis to separate dyes, drugs, pollutants, and more.
FPLC (Fast Protein Liquid Chromatography) is a scientific technique used to separate, purify and analyse biomolecules such as proteins, peptides and nucleic acids by controlling the flow of a liquid mobile phase (liquid solvent or solvent mixture) through a column packed with a stationary phase (resin).
It uses automated systems, often with biocompatible materials and aqueous buffers, to achieve high-resolution, reproducible separations based on properties like charge (ion exchange), size (gel filtration), or affinity, making it ideal for large-scale protein purification.
What is column regeneration and re-packing?
Column regeneration or column repacking is the process of removing old or degraded stationary phase material from a chromatography column and replacing it with fresh, uniformly packed, new material to restore performance.
This is a necessary process when the packed bed develops defects like cracks, voids, or channels, which lead to decreased separation efficiency, increased pressure, and poor results. The columns used for FPLC eventually become clogged with salts and disallow the separation process to work as smoothly as when the column were new.
iLab offer a service that allows our customers to send their columns to us to be repacked and sent back to them as if their columns were brand new. If this is something that you believe could be of interest to you or your lab, please feel free to read more about this service and get in contact with us for a no-obligation free quote.
What is an AKTA, and what are "Reds" and "Greys"?
An AKTA is a protein purification machine used in laboratories designed for the rapid purification of biomolecules like proteins, peptides, and nucleic acids in pharmaceutical and academic research. These machines were developed by Cytiva (formerly GE Life Sciences).
"Reds" and "Greys" are the names we at iLab use to distinguish which group of AKTAs we are dealing with - the colours are depicted via the colour of the machines themselves. "Greys" are older models, meanwhile "Reds" are newer models that are typically red and white.
Cytiva no longer produces the older "Grey" AKTA chromatography systems, such as the AKTA PrimePlus or AKTA Micro, as they have been discontinued and replaced by the newer "Red" models.
Due to this lack of support for the older systems, our purpose at iLab is to help laboratories continue the maintenance of all their AKTA models (both Grey and Red), to avoid our customers worrying about the costly expense of having to replace or update their systems.
Our engineers are highly trained professionals with years of hands-on experience dedicated to keeping your machines running at their best. Through continuous training and deep technical expertise, they understand how to maintain, service, and troubleshoot equipment to maximize performance and longevity.
Their focus is not just on fixing issues, but on preventing them—helping ensure your machines remain reliable, efficient, and productive for as long as the equipment is capable of operating. If you'd like to know more about our service plans or have some questions and would like to speak to a professional, please don't hesitate to contact us.
More Information About iLab and Customer Support
You may or may not have noticed already, but we've added our business accreditations and certifications to the bottom of our website pages. Not only are we proud to present them, but we also want our customers to know that we focus on quality to ensure the way our business runs keeps both our employees and customers happy.
We are ISO 9001 accredited. ISO 9001 is the world’s most recognised quality management systems (QMS) Standard, designed to help businesses meet customer expectations, improve operational processes, and continually enhance performance. This means iLabs meets international standards for consistent, high-quality, and safe products and services for the benefit of customer expectations and satisfaction.
We are Cyber Essentials Certified. Cyber Essentials is a UK government-backed, industry-supported certification scheme that helps organisations protect themselves against common cyber threats. It focuses on five essential technical controls—firewalls, secure configuration, user access control, malware protection, and patch management—to improve security and build trust. This means our data and most importantly our customers data is in safe hands.
We are Investors In People Standard accredited. Investors In People (IIP) is a globally recognised, non-profit accreditation body that certifies organisations for excellence in people management, employee engagement, and development. This means that iLab supports it's employees to ensure that they feel motivated, engaged and productive.
iLabs is always looking for ways to improve, so if you have anything you would like us to look into that would benefit our customers or way of work, please feel free to contact us.
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